FAQ

Q.

Where can I find St. Ives products?

A.

St. Ives products can be found in drug, grocery and mass merchandise stores. Generally, most retailers such as Shoppers Drug Mart, Wal-mart, Loblaws, Jean Coutu and London Drugs carry a wide range of St. Ives products.

Q.

Did you change the fragrance of the St. Ives Collagen Elastin Body Moisturizer?

A.

We have changed the fragrance of our Collagen Elastin Body Moisturizer. Alberto Culver is constantly working to maintain the highest standards for all of our products. Please be assured that all of our products have successfully undergone extensive testing for performance and consumer acceptance. In addition, the St. Ives Collagen Elastin Body Moisturizer is manufactured under the close supervision of our Quality Assurance department. We go to great lengths to ensure that every item we manufacture meets the high standards that we have set for our products.

Q.

Did you change the packaging for St. Ives Apricot Deep Cleaning Cleanser 150ml and St. Ives Blemish Fighting Cleanser 150ml tubes?

A.

Yes, these 2 products are now in coloured tubes so it is easier for our consumers to differentiate between St. Ives Scrubs and the St. Ives Cleansers.

Q.

Are St. Ives Swiss Vanilla lotion 600ml and St. Ives Creamy Vanilla 600ml lotion the same product?

A.

Yes, St. Ives Swiss Vanilla 600ml Lotion has been re-named to St. Ives Creamy Vanilla 600ml lotion.